What is the Valu Service?
Valu is an installment payment method that helps you purchase the package that best suits your ad on Dubizzle, allowing you to pay in comfortable monthly installments instead of paying the full amount upfront.
This service is available for all ad categories on Dubizzle. Once you choose Valu as your payment method, you’ll be able to select the installment plan that works best for you and complete your payment easily.
How to Use Valu on Dubizzle?
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After creating your ad, the available packages will be displayed.
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Choose the package you’d like to purchase.
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On the payment page, select Valu as your payment method.
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You’ll be automatically redirected to Valu’s payment page.
Payment Steps Using Valu:
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Enter the mobile number linked to your Valu wallet.
Important: If your mobile number is not registered with Valu, you won’t be able to complete the payment. -
Choose your preferred installment plan (amount and number of months).
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If you'd like to pay a down payment, enter it in the “Down Payment” field — your monthly installment will update automatically.
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You'll receive a one-time password (OTP) via SMS from Valu.
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Enter the OTP in the designated field to complete your purchase and payment.
When to Contact Valu Customer Support?
You can reach out to Valu in the following situations:
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To check if you’re eligible for installment payments with Valu.
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To get details about interest rates or administrative fees.
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If your installment request was declined.
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If you want to cancel the payment before using the package.
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If you encounter any issues during the payment process or while paying your installments.
How to Contact Valu:
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Hotline: 16671
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General Inquiries: contact_us@valu.com.eg
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App Support & Technical Issues: valU_OnlineSupport@valu.com.eg